The Student Services team is based in the Student Centre in Chancellor’s Mall but as a student you will also be able to access support online. Student Advisors, International Student Advisors and other specialist support staff can provide information, advice and guidance on a wide range of academic and pastoral matters.
We can help with (non-exhaustive list):
- Understanding university policies and procedures
- Timetabling
- Official letters
- Council Tax exemptions
- Student ID cards
- Getting the most out of your studies
- Authorising your Railcard application
If you have a question that needs answering or need some advice please call in to the Student Centre.
We are open Monday to Friday between 8:45am and 5:00pm (excluding Bank Holidays) for any support you require. If we can’t help we will support you by signposting or onward referrals.