Scam emails
Student Finance England has circulated a warning to all students who receive
funding from the Student Loans Company. Scammers are targeting students around the scheduled payment dates, September, January and April, when you may receive a lot of communications from either Student Finance England or the Student Loans Company.
Scammers are contacting students by email and text message to try to obtain their bank details. If they succeed they are then able to withdraw Student Loans Company funding from your bank account. Student Finance England has advised that they will never ask a student to confirm their bank details by email or and text message.
If a student receives a suspicious message, they should report it to SLC’s Financial Crime Prevention Unit immediately by emailing report@phishing.gov.uk or calling the dedicated hotline on 0300 100 0059.
To help to prevent scammers getting hold of your details remove your email address
if it’s online or hide it on social networking sites. If you have already responded to an email and given your bank details change your bank account password immediately and contact the SLC’s Financial Crime Prevention Unit on the contact details shown above.
If you receive a phone call you think is part of a vishing scam, email SLC at furtherinfo@slc.co.uk. This will help them protect your account and keep your personal details secure.
Please note this will not affect you if you do not receive funding for living costs from the Student Loans Company have published guidance on spotting and avoiding scams, see https://www.gov.uk/guidance/phishing-scams-how-you-can-avoid-them.