University of Greater Manchester
Deane Road, Bolton, BL3 5AB.
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If you would like any information regarding the Facilities department, please contact our admin team on +44 (0)1204 903 923
The following repair and maintenance services are provided by the Maintenance team:
Joinery
Plumbing
Electrical repairs
Painting and decorating
Priority is given to health and safety jobs.
All urgent and routine repair requests can be reported to the Maintenance & Repair Helpdesk by calling ext: 3927 or 3923 between the hours of 8am-4pm Monday to Friday.
When you make your call, you will be asked to provide specific information about the repair. Alternatively, you can log your request directly on the Facilities Report Form - Power Apps
Please include: Site, Building, room number and a brief description of the repair.
Please do not attempt to contact any member of the Maintenance Team direct as updates can be tracked via the Helpdesk. Once the job is logged, you will receive a unique number by email confirming your request and confirming job completion.
Unfortunately, the Maintenance Team do not repair furniture, kettles, microwaves and fridges. These remain the responsibility of the asset owner.
Caretaking jobs include light fitting, handling deliveries from and to the post room, and other minor tasks. The above procedure will also apply.
Please contact the post room on ext: 3035/3015 for any postal/delivery queries.
Opening times: 8am - 5pm
The post room handles all incoming, outgoing, and internal mail, delivered to and sent by the university, and is situated behind Z block on Eagle campus.
Please note that the post room staff will refuse all personal deliveries of packets and parcels to the university.
The Reception areas are unable to take deliveries from couriers who need to deliver a parcel to a member of staff, all deliveries are via the post room.
The university will not be held responsible for any items that are lost or stolen in transit.
For information on our cleaning services please click here.
Bike lockers are allocated on a first come first served basis and used by both staff and students. Own padlock is required and bike left at owner’s risk. Please contact facilities@greatermanchester.ac.uk to apply.
Contact IT on ext. 3444 for any XMA repair requests. Recycle boxes are located in the Eagle loading bay to recycle your used XMA toners.
If additional print credit is required or to set up a new staff member with a printing allowance, please email k.addis@greatermanchester.ac.uk with the Head of Department’s approval and the amount to be added.
For any Security related issues please ring ext: 3700.
Any lost property is held with security.
Guards patrol the campus 24/7 to ensure a safe and secure environment for staff, students and visitors.
Staff and students are required to wear ID passes at all times while on campus.
Keys can be obtained by emailing kh10@greatermanchester.ac.uk with the below info:
Key/room number, quantity, contact name and budget code.
The order will be placed and an email sent when the key arrives, which then needs to be signed out from the Facilities Office (Z1-06) by a member of staff. Students cannot sign out keys. Please see Key Policy here.
Please arrange to sign out a key with Facilities if a room requires unlocking for a meeting or an ad hoc class. Please note that caretakers do not have the authority to unlock rooms.
Weekend access requests need to be made in advance by emailing kh10@greatermanchester.ac.uk
Please email any Hospitality requests to hospitality@greatermanchester.ac.uk
The form below needs to be fully completed, including the budget code.
Catering locations: Eagle Bistro, Café Athena in the Mall and Deane Deli in M-Block are on-site facilities.
For information on our minibus service please click here.
Should approval be given for an internal university event to take place, following the completion of an event enquiry form, please complete the event brief form.
The event brief form should be emailed to Karen Hunter at K.Hunter@greatermanchester.ac.uk so that your request can be reviewed and processed. Please also email IT Support, Catering and Security with your completed event brief.
For enquiries concerning external events taking place at the university, please email: events@greatermanchester.ac.uk.
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